1. Since we are custom-making building blocks, the process will be longer. If you have any transportation problems with the package, please contact us as soon as possible and we will provide you with a good service.
2. Due to tariff issues in some countries, the package may be delayed. If you have any questionsafter the order is shipped, you can contact us by email: service@brickdiy.com

On average, each baseplate takes about 45 minutes. Don't worry if it takes longer, you'll get much faster as you get better.

1. Connect the bottom plates with the black connectors (only three connectors are needed between the two plates).
2. In order, assemble the border and assemble the corresponding parts in the upper left corner of the red line.
3. Don't worry if you don't understand, you can contact our customer service and we will solve your problems for you as soon as possible: service@brickdiy.com

Our base plates only come in one size: No Frame: 10inx10in, 15inx15in, 20inx20in, 25inx25in. Frame: 10.5inx10.5in, 15inx15in, 20.5inx20.5in, 26inx26in. You can combine these base plates to make brick mosaics of various sizes. (The larger the size, the clearer the picture quality)

1. The photo is clear and bright, the color is sharp contrast, not suitable for black and white photos
2. If faces take a large proportion of the photo, if the uploaded picture has no face or is fuzzy, please contact email to confirm the effect drawing (service@brickdiy.com).
3. The larger the size of the same photo, the clearer and more delicate it will be
4. Do not have more than 3 people in the group photo, more than 3 people need to do a larger size, choose a picture with faces gathered together is better
5. If more than 3 people have signed up, you can contact us by email (service@brickdiy.com) to ask whether we can customize it
6. Important note: The pixel custom painting package is not refundable after delivery